THOMAS & FRIENDS - Trackmaster Duchess Train

Delivery Info

We use Royal Mail as our delivery partner. Royal Mail Group plc is a British postal service and courier company. On all orders, it is our goal to achieve on time delivery. We track our delivery partners on a timely basis to provide you effective delivery service. Domestic Shipping:

Type Service	Delivery Time	Cost	Tracking Information Provided
Royal Mail 48/2nd Class	Usually 2-3 working days NB: This will be variable at busy seasons.	Free	An update will only be provided when Royal mail attempt to deliver your item.
Royal Mail 24/1st Class	Usually 1-2 working days NB: This will be variable at busy seasons.	Additional cost	Yes
Royal Mail Special Delivery	1 Working Day	Additional Cost	Yes

International Shipping: We can also deliver goods to areas in Europe - Cyprus, Georgia, Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia and 39 other regions with additional charges. Please note that the delivery to these areas may take longer than they are expected in the delivery schedule. The precise delivery timeline is not being provided because delivery to your desired address depends on our courier availability. Order Tracking: Once you select a delivery method at checkout and your order is shipped, you will receive an E-mail with the tracking details which can be used to track your order. In case of any difficulty with your order, you can check the FAQs on our website Statoys.com. If your query is still not resolved, you can contact us using contact@statoys.com We will be able to deliver the orders to the address provided at the time of placing your order. Once the order is complete, we may not be able to make any changes to the shipping address. Incase if you want to change the shipping address, please contact us at the earliest and we will try to get this done to you if the order is not shipped by us.